Appealing
This page explains how you can setup the mute appealing system. The system allows players to appeal when a mute has been issued towards them.
Should they find the mute unjustified they can appeal and a staff member can approve or reject the appeal. If the appeal is approved the mute is undone.
Underneath the
mute-module
make sure to configure the appeals
section.mute-module:
appeals:
enabled: true
unmute-on-approve: true
resolve-reason-enabled: false
fixed-reason: true
reasons:
- 'SPAMMING'
- 'PROFANITY'
on-approved-commands: []
on-rejected-commands: []
Following permission must be set or the appeals functionality can not be used:
Permission | Description |
staff.mutes.view-my-mutes | Permission to open a GUI showing all your mutes. All players should get this permission. This is needed because it's the only entrypoint to the GUI where players can appeal. |
staff.mutes.mute-view | Allows the usage of the manage-mutes command. This is the entrypoint to the GUI that shows player mutes. |
Actor | Permission | Description |
player | staff.mutes.appeals.create | Permission to create an appeal. Players will need this permission to appeal a mute |
staff | staff.mutes.appeals.create.other | Permission to appeal a mute that is not yours. You should only give this permission to staff members. |
staff | staff.mutes.appeals.approve | Permission to approve an appeal |
staff | staff.mutes.appeals.reject | Permission to reject an appeal |
staff | staff.mutes.appeals.notifications | Permission to get appeal notifications. When you have this permission you will get notified about open appeals and whenever a player creates an appeal. |
Last modified 1yr ago