Appealing

This page explains how you can setup the mute appealing system. The system allows players to appeal when a mute has been issued towards them. Should they find the mute unjustified they can appeal and a staff member can approve or reject the appeal. If the appeal is approved the mute is undone.

Setup

configuration

Underneath the mute-module make sure to configure the appeals section.

mute-module:
   appeals:
      enabled: true
      unmute-on-approve: true
      resolve-reason-enabled: false
      fixed-reason: true
      reasons:
          - 'SPAMMING'
          - 'PROFANITY'
      on-approved-commands: []
      on-rejected-commands: []

Permissions

Following permission must be set or the appeals functionality can not be used:

Permission	Description
staff.mutes.view-my-mutes	Permission to open a GUI showing all your mutes. All players should get this permission. This is needed because it's the only entrypoint to the GUI where players can appeal.
staff.mutes.mute-view	Allows the usage of the manage-mutes command. This is the entrypoint to the GUI that shows player mutes.

Appeal specific permissions

Actor	Permission	Description
player	staff.mutes.appeals.create	Permission to create an appeal. Players will need this permission to appeal a mute
staff	staff.mutes.appeals.create.other	Permission to appeal a mute that is not yours. You should only give this permission to staff members.
staff	staff.mutes.appeals.approve	Permission to approve an appeal
staff	staff.mutes.appeals.reject	Permission to reject an appeal
staff	staff.mutes.appeals.notifications	Permission to get appeal notifications. When you have this permission you will get notified about open appeals and whenever a player creates an appeal.