Staff++ implemented a new reporting system. The new system is a bit different from the old Staff+ reporting system. We now support reporting online and offline players. Reporting events can be send to discord using the Staff++ Discord Integration plugin. Below I will explain how to set up and use the reporting system.
The configuration is pretty self-explanatory. Make sure you have this section inside your configuration file and enable the reporting module by setting
# Whether or not the plugin will use "/report" features.
# The sound that is played to staff when someone is reported.
# Set to "NONE" to disable.
# The cooldown, in seconds, for using "/report".
# This is disabled for players with the "permissions.report" permission.
# Whether or not the player that reported another player will be visible in GUIs.
# Whether or not a staff member must provide a reason when resolving/rejecting a report
# Types of reports. When configured the reporter will see a UI where he must choose the type
# The reporter will be notified the moment he comes online that he has reports OPEN or IN_PROGRESS
# Enable status change notifications. Whenever a staff member changes the status to one of the specified statuses, the reporter will be notified (if he is online).
# Statuses must be semi-colon separated
# command hooks
/reportplayer [playerName] [message]Report a specific player.
/report [message]Report something but don't link a specific player to it.
/my-reportsOpen the GUI to show the reports you created.
Following permissions are used to allow players creating reports
staff.reports.reportPermission to create a report
staff.reports.view-my-reportsPermission to open the my-reports GUI
staff.reports.bypassPermission to bypass getting reported
staff.reports.manage.viewPermission to view all reports. If a staff member does not have this perm, he won't be able to manage reports
staff.reports.manage.deletePermission to permanently delete reports
staff.reports.manage.acceptPermission to accept reports
staff.reports.manage.resolvePermission to resolve reports
staff.reports.manage.closePermission to close reports
staff.reports.manage.rejectPermission to reject reports
staff.reports.manage.teleportPermission to teleport to a report creation location
staff.reports.manage.reopen-otherPermission to un-assign other staff members from their reports
staff.report.update.notificationsPermission for receiving notifications when a report is accepted/deleted/closed
When a report first gets created it get the status
OPEN, open reports can be picked up by any staff member with the correct permission.
After a staff member picks up a report it gets placed into the status
IN_PROGRESS. When one member of staff picks up a report no other member can handle this report. The staff member who picks up the report gets assigned to the report. He can un-assign himself from the report through the GUI. If he un-assigns himself someone else can pick up the report again. Staff members with the
staff.reports.manage.reopen-othercan also un-assign other staff members from their reports.
A staff member can manage reports assigned to him. If he deems the report to be completely handled he can resolve the report. When a report is resolved, other staff members can view it in the closed reports GUI.
A staff member can manage reports assigned to him. If he deems the report to be incorrect, or spam, or just not enough information he can reject the report. When a report is rejected, other staff members can view it in the closed reports GUI.
Unresolved reports GUI
Manage a report