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Reporting
Staff++ implemented a new reporting system. The new system is a bit different from the old Staff+ reporting system. We now support reporting online and offline players. Reporting events can be send to discord using the Staff++ Discord Integration plugin. Below I will explain how to set up and use the reporting system.
The configuration is pretty self-explanatory. Make sure you have this section inside your configuration file and enable the reporting module by setting
enabled
to true
reports-module:
chatchannels:
enabled: false
open-on: IN_PROGRESS
close-on: REJECTED;RESOLVED
# Whether or not the plugin will use "/report" features.
enabled: true
# The sound that is played to staff when someone is reported.
# Set to "NONE" to disable.
sound: ORB_PICKUP
# The cooldown, in seconds, for using "/report".
# This is disabled for players with the "permissions.report" permission.
cooldown: 10
# Whether or not the player that reported another player will be visible in GUIs.
show-reporter: true
# Whether or not a staff member must provide a reason when resolving/rejecting a report
closing-reason-enabled: true
# Types of reports. When configured the reporter will see a UI where he must choose the type
report-types: []
fixed-reason: false
fixed-reason-culprit: false
reasons: []
reporter-notifications:
# The reporter will be notified the moment he comes online that he has reports OPEN or IN_PROGRESS
notify-on-join: true
# Enable status change notifications. Whenever a staff member changes the status to one of the specified statuses, the reporter will be notified (if he is online).
# Statuses must be semi-colon separated
status-change-notifications: IN_PROGRESS;RESOLVED;REJECTED
# command hooks
accept-commands: []
reject-commands: []
reopen-commands: []
resolve-commands: []
/reportplayer [playerName] [message]
Report a specific player./report [message]
Report something but don't link a specific player to it./my-reports
Open the GUI to show the reports you created.
/reports
Used to manage reports. You can list or clear all the reports of a player/manage-reports
Open the manage reports GUI.
Following permissions are used to allow players creating reports
staff.reports.report
Permission to create a reportstaff.reports.view-my-reports
Permission to open the my-reports GUIstaff.reports.bypass
Permission to bypass getting reported
staff.reports.manage.view
Permission to view all reports. If a staff member does not have this perm, he won't be able to manage reportsstaff.reports.manage.delete
Permission to permanently delete reportsstaff.reports.manage.accept
Permission to accept reportsstaff.reports.manage.resolve
Permission to resolve reportsstaff.reports.manage.close
Permission to close reportsstaff.reports.manage.reject
Permission to reject reportsstaff.reports.manage.teleport
Permission to teleport to a report creation locationstaff.reports.manage.reopen-other
Permission to un-assign other staff members from their reportsstaff.report.update.notifications
Permission for receiving notifications when a report is accepted/deleted/closed
When a report first gets created it get the status
OPEN
, open reports can be picked up by any staff member with the correct permission.After a staff member picks up a report it gets placed into the status
IN_PROGRESS
. When one member of staff picks up a report no other member can handle this report. The staff member who picks up the report gets assigned to the report. He can un-assign himself from the report through the GUI. If he un-assigns himself someone else can pick up the report again.
Staff members with the staff.reports.manage.reopen-other
can also un-assign other staff members from their reports.A staff member can manage reports assigned to him. If he deems the report to be completely handled he can resolve the report. When a report is resolved, other staff members can view it in the closed reports GUI.
A staff member can manage reports assigned to him. If he deems the report to be incorrect, or spam, or just not enough information he can reject the report. When a report is rejected, other staff members can view it in the closed reports GUI.

manage reports

Unresolved reports GUI

Manage a report
Last modified 1yr ago